Didn't buy your product from SITKAgear.com?
If you are looking to exchange a SITKA Gear product that was not purchased from SITKAgear.com you may do so as long as the product was purchased from an authorized SITKA Gear retailer. Exchanges may only be made for the same product in a different size or color. Exchanges are subject to product availability. The product(s) must be in new condition and unused. Upon receipt, if it is determined that the garment does NOT meet the standards; such as discontinued item, or used and dirty, the item will be returned without resolve. You may only submit a product for refund if purchased from SITKAgear.com.