At SITKA, we believe in creating more than just performance hunting gear—we are dedicated to building a community that embraces the pursuit of the wild. Our innovative hunting apparel is designed for those who thrive in the outdoors, driven by a passion for exploration and conservation. We push the boundaries of technology to offer unparalleled comfort and protection in the field. If you share our vision of excellence in craftsmanship and are passionate about connecting people with nature, we invite you to explore our career opportunities and join our mission.
SITKA HQ Openings
Retail Channel Sales Leader - Bozeman
About The Role
The Retail Channel Sales Leader will own and evolve the brand’s owned-retail channel, positioning physical retail as a critical growth engine and a cornerstone of a seamless omnichannel brand experience. This role is responsible for driving sales, productivity, and profitability while delivering exceptional, consumer-first retail experiences that reflect the brand’s values and deepen emotional connection with customers.Working in close partnership with DTC e-commerce, merchandising, marketing, and operations teams, this leader will align physical retail and digital touchpoints to create a cohesive journey across channels. They will leverage data and insights to optimize assortment, inventory flow, and product turns—always through the lens of best serving the consumer—while ensuring stores function as cultural destinations within their local communities.This role blends strategic leadership with operational excellence, owning P&L performance, leading retail expansion and innovation, and building high-performing teams that consistently deliver outstanding results and brand experiences.This position will be located at our facility in Bozeman, Montana, with the possibility of a hybrid work arrangement. Relocation assistance is available for this position.
Responsibilities
Own and shape the brand’s owned-retail strategy in close partnership with DTC e-commerce and executive leadership to deliver a seamless, omnichannel brand experience.
Drive sales growth, productivity, and profitability across the retail channel with full P&L accountability, including traffic, conversion, AOV, and product turns.
Create consumer-first retail experiences that serve as cultural destinations, leveraging assortment strategy, community engagement, events, and localized storytelling.
Lead the end-to-end customer journey across physical retail, ensuring store design, visual merchandising, service standards, and digital touchpoints are integrated and brand-consistent.
Align retail and DTC e-commerce teams to optimize the omnichannel consumer journey, including buy-online-pick-up, ship-from-store, returns, and shared customer insights.
Optimize retail productivity and inventory turns through data-driven assortment planning, in-season management, and inventory flow—always through the lens of best serving the consumer.
Oversee retail operations at scale, ensuring excellence in inventory management, staffing models, expense control, and day-to-day execution.
Lead store expansion and evolution, including site selection, lease negotiation, new store openings, and ongoing format innovation aligned with consumer behavior and market opportunity.
Leverage analytics and insights to inform decisions across merchandising, inventory, marketing, and staffing, and clearly communicate insights to cross-functional partners.
Build, inspire, and develop high-performing retail leadership teams and store managers who deliver strong results and exceptional customer experiences.
Required Qualifications
Bachelor’s degree required; degree in business, management, marketing, or a related field preferred.
A minimum of 10 years of progressive leadership experience in multi-unit owned retail, including retail operations and/or channel leadership roles.
Proven experience leading retail within a premium consumer brand environment, ideally $100M+ in annual revenue.
Demonstrated ability to deliver sales growth, improve retail productivity, and exceed P&L targets while maintaining a premium brand experience.
Strong understanding of omnichannel retail, including close partnership with DTC e-commerce to deliver a seamless consumer journey.
Expertise in retail analytics and KPIs, including productivity metrics, inventory turns, sell-through, and conversion, with the ability to translate insights into action.
Experience expanding and scaling an owned retail channel, including site selection, store design, hiring, and successful store openings.
Deep knowledge of optimizing the brick-and-mortar customer journey across merchandising, visual presentation, community engagement, and store team training.
Highly collaborative leader with a track record of influencing cross-functional partners and coaching teams through growth and change.
Willingness to travel 50%+ nationally for store openings, visits, events, training, and market scouting.
This position offers a hybrid work arrangement in the country from which the Associate is employed. Eligibility is dependent on the responsibilities of the role and business needs, and the Associate must agree to comply with Gore’s work arrangement policies.
What We Offer
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow. We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations. Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws. Gore requires all applicants to be eligible to work within the United States. Gore generally will not sponsor visas unless otherwise noted on the position description.
Wholesale Channel Leader - Bozeman
About the Role
We are looking for a Wholesale Channel Leader to join our SITKA®, team. In this role, you will be responsible for elevating SITKA’s wholesale business through a clear, data-driven strategy that complements our DTC priorities. This role oversees the full wholesale portfolio, managing performance targets and driving segmentation, distribution, and sell-through strategies that deliver a consistent, premium consumer experience. You will partner closely with Merchandising, Planning, Marketing, Creative, and Operations to align the channel to our broader go-to-market vision. This is a role for a builder—someone who can raise standards, strengthen execution, and lead a high-performing wholesale team toward scalable, profitable growth. This position will be located at our facility in Bozeman, Montana, with the possibility of a hybrid work arrangement. Relocation assistance is available for this position.
Responsibilities
Develop and execute comprehensive wholesale channel strategies elevating the wholesale consumer experience to deliver high-end touchpoints.
Actively manage the wholesale portfolio globally and make data-driven decisions based on insights provided through qualitative and quantitative KPIs.
Establish and monitor wholesale performance goals and ensure execution to meet monthly, quarterly, and annual KPIs (sell-in, sell through, at-once, pre-books, margin, etc.).
Implement and refine an account tiering strategy prioritizing key accounts and delivering a consistent, high-end consumer experience.
Partner with merchandising to define and deliver a segmented distribution strategy providing the right product, in the right places, and with the right experience for the consumer.
Collaborate with marketing and creative teams to prioritize marketing initiatives focused on driving sell-through (co-op investments, events, merchandising directives, etc.) and in alignment account tiering.
Develop and implement brand & product training at an appropriate cadence & methods to meet the needs of SITKA and wholesale accounts.
Collaborate cross-functionally to provide a wholesale channel perspective on product planning, demand planning, warehouse forecasting, pricing and profitability, sales forecasting, and merchandising strategy to maintain a competitive advantage and grow the wholesale channel.
Lead, develop, and proactively communicate amongst, internal sales associates, sales reps, inside sales, sales operations, and the collective wholesale team.
Required Qualifications
Bachelor’s Degree with a minimum of 5 years of experience in apparel and footwear consumer brand sales
A minimum of 5 years of experience directly leading sales teams (sales channel leaders, account sales reps) of employed and contract roles in a +$300M B2C and B2B premium consumer brand
Proven track record driving scalable and profitable revenue through wholesale growth initiatives including segmentation and tiering
Experience measuring and delivering KPIs from wholesale sales and marketing strategies and investments
Strong analytical skills with the ability to extract insights from different data sources and make data-driven decisions
Cross-functional, strategic orientation with an ability to execute in a fast-paced, deadline driven, agile environment
Proven ability to build and manage a highly productive and functionally diverse sales team
Self-directed with the ability to take initiative and confidently direct customer interactions
Ability to travel up to 50%
Desired Qualifications
Previous experience or strong interest in the outdoor hunting and fishing space
This position offers a hybrid work arrangement in the country from which the Associate is employed. Eligibility is dependent on the responsibilities of the role and business needs, and the Associate must agree to comply with Gore’s work arrangement policies.
What We Offer
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow. We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations. Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws. Gore requires all applicants to be eligible to work within the United States. Gore generally will not sponsor visas unless otherwise noted on the position description.
Footwear Planner - Bozeman
About the Role:
The Footwear Demand Planner is responsible for developing and managing seasonal and in-season demand forecasts across SITKA’s wholesale, retail, and e-commerce channels. This role ensures optimal inventory levels, accurate channel allocations, and size availability to meet sales goals and service level targets. The ideal candidate brings a strong analytical foundation, a collaborative mindset, and a deep understanding of how consumer demand varies across channels and product lifecycles—especially in the footwear category.
This position will be located at our facility in Bozeman, Montana, with the possibility of a hybrid remote work arrangement, depending upon the responsibilities of the role and business needs.
Responsibilities:
Own the end-to-end demand planning process for footwear across wholesale, SITKA-owned retail stores, and .com, including preseason forecasts and in-season re-projections
Translate sales targets into channel-specific forecasts in collaboration with Sales, Retail, and E-Commerce teams to ensure demand plans align with business goals and GTM strategy
Analyze historical sales, size selling, and consumer behavior to inform demand curves, size scales, and future buy recommendations for each channel
Monitor in-season performance and adjust forecasts in real time to mitigate inventory risks, capture upside, and align with marketing activations and promotional calendars
Partner with Merchandising and Product teams to align demand forecasts with product lifecycle stages, regional needs, and line segmentation (e.g., core vs. seasonal vs. exclusive)
Provide demand inputs to the Supply Chain team to support buy readiness, allocation decisions, and production planning, ensuring on-time and in-full delivery
Lead monthly Demand Review meetings as part of the S&OP process, communicating changes in demand drivers, risks, and opportunities to cross-functional stakeholders
Develop demand plans for new product introductions and new doors, incorporating launch assumptions, marketplace trends, and cross-channel dynamics
Build and maintain tools, dashboards, and KPIs that track forecast accuracy, inventory turns, service levels, and demand health across all footwear styles and channels
Collaborate with inventory and allocation teams to ensure the right product is in the right place, at the right time, in the right size—maximizing consumer availability and financial performance
Required Qualifications:
Minimum of 3 years of experience in demand planning, merchandise planning, or inventory management within a consumer brand—preferably in footwear or related categories
Experience managing forecasts across multiple sales channels (wholesale, retail, and e-commerce) with understanding of unique channel demand drivers and behaviors
Proficiency in Excel and analytical platforms (Power BI, Tableau, or similar); strong skills in creating data models and actionable reporting
Track record of strong forecast accuracy and ability to improve inventory health (turns, sell-through, stock availability)
Experience working within a formal S&OP process and presenting data and insights to cross-functional leadership
Strong interpersonal skills and ability to collaborate with Merchandising, Sales, Retail Operations, Supply Chain, and Product Development
Experience with enterprise systems (e.g., Anaplan, SAP, NetSuite, or similar planning tools)
Ability to think strategically and execute tactically in a fast-paced, seasonal business with frequent new product launches
Ability to travel up to 15% for cross-functional meetings, store visits, and seasonal planning sessions
Desired Qualifications:
Footwear product knowledge strongly preferred, including seasonality, size curve management, launch planning, and inventory depth strategies
This position offers a hybrid work arrangement in the country from which the Associate is employed. Eligibility is dependent on the responsibilities of the role and business needs, and the Associate must agree to comply with Gore’s work arrangement policies.
What We Offer:
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.
We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits.
We believe in the strength of a diverse and inclusive workplace. With diverse perspectives, ideas and experiences, we uncover new possibilities and make a greater impact in the world. We are proud of Associates for building on our rich history of innovation, upholding our values and supporting an inclusive work environment where we treat each other and our external partners with fairness, dignity and respect.
Gore is an equal opportunity employer. We welcome all applications irrespective of race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a covered veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.
Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws.
Gore requires all applicants to be eligible to work within the U.S. Gore generally will not sponsor visas unless otherwise noted on the position description.
Our Talent Acquisition Team welcomes your questions at gore.com/careers/contact
About Gore
For 65 years, Gore has improved lives through discovery, product innovation and rewarding careers for Associates. We push the boundaries of what's possible — not just through our products and technologies but also through individual growth and development.
Commercial Insights Analyst- Bozeman
About the Role:
SITKA® is seeking a talented and experienced Commercial Insights Analyst role in promoting data-driven decisions and improving the overall effectiveness and efficiency of our business intelligence. You will be responsible for owning reporting on a weekly and monthly basis, improving and automating data-centric workflows, and building dashboards to provide actionable insights. Collaboration with cross-functional teams will be essential to align on business goals, KPIs, and strategies, ensuring that digital efforts are in line with broader company objectives.
This position will be located in Bozeman, Montana, with the possibility of a hybrid remote work arrangement, depending upon the responsibilities of the role and business needs.
Responsibilities:
Support cross-functional teams (including Marketing, Ecommerce, Retail, Merchandising, Product, and Finance) with weekly and monthly reporting, delivering comprehensive insights on business performance, customer behavior, and key operational metrics
Collaborate with cross-functional teams to align on business goals, KPIs, and strategies, ensuring that data and reporting support informed decision-making at all levels of the organization
Partner closely with marketing and channel-specific teams to deliver data-driven recommendations that optimize outcomes and improve overall business ROI
Collaborate with internal and external stakeholders to enhance reporting efficiency and scalability by automating workflows and dashboards across departments
Design and implement advanced data models and structures to support interactive dashboards and visualizations tailored to various teams’ strategic and operational needs
Ensure data integrity by proactively monitoring data quality and troubleshooting validation issues from identification through resolution
Act as a liaison with IT to communicate and scope technical development needs that support data initiatives and enable deeper analytical capabilities
Stay current with industry trends, best practices in data analytics, and evolving business intelligence tools to continuously improve analytical capabilities and business impact
Conduct ad hoc analysis across departments and channels to support strategic initiatives, uncover opportunities, and guide decision-making
Required Qualifications:
Bachelor’s degree in Data Science, Statistics, Mathematics, Business Analytics, or a related quantitative field
Minimum of 2 years of experience analyzing KPIs and performance metrics for consumer-facing brands
Proven experience supporting premium consumer or lifestyle brands with an understanding of digital, retail, and omnichannel business models
Hands-on experience with Google Marketing Platform tools, BigCommerce, and GA4/BigQuery
Proficiency in building data visualizations and calculations using Looker, Power BI, or Tableau
Strong ability to collaborate cross-functionally in a fast-paced, evolving business environment
Meticulous attention to detail and a demonstrated commitment to data accuracy and reliability
Strong analytical thinking with the ability to apply consumer insights, seasonal trends, and industry dynamics to reporting and strategic recommendations
Ability to travel 5%
Desired Qualifications:
Experience supporting a premium consumer brand with over $200M in annual revenue and previous experience in a Fortune 500 or scaled multi-channel consumer brand is a plus
Proficiency in SQL, Python, or similar languages used for data querying and automation and familiarity with data layer architecture, tagging strategy, and web analytics infrastructure
Experience working in a vertically integrated, omnichannel environment with e-commerce and retail components
Hybrid Working Arrangements are permitted for Associates in the continental United States (US) and Canada, with appropriate approval and compliance with Gore’s hybrid working policies, from the country in which they are employed.
What We Offer:
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.
We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits.
We believe in the strength of a diverse and inclusive workplace. With diverse perspectives, ideas and experiences, we uncover new possibilities and make a greater impact in the world. We are proud of Associates for building on our rich history of innovation, upholding our values and supporting an inclusive work environment where we treat each other and our external partners with fairness, dignity and respect.
Gore is an equal opportunity employer. We welcome all applications irrespective of race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a covered veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.
Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws.
Gore requires all applicants to be eligible to work within the U.S. Gore generally will not sponsor visas unless otherwise noted on the position description.
Our Talent Acquisition Team welcomes your questions at gore.com/careers/contact
About Gore
For 65 years, Gore has improved lives through discovery, product innovation and rewarding careers for Associates. We push the boundaries of what's possible — not just through our products and technologies but also through individual growth and development.
Email Marketing Operations Specialist (Contract)- Bozeman
About the Role
Are you a hands‑on email & SMS marketer who loves building campaigns, finding the right audience segments, and turning performance data into smart next steps? Do you enjoy collaborating with creative and ecommerce partners to ship polished, on‑brand messages that convert? Then this contract role might be your next favorite assignment. We are seeking a detail-oriented Email Marketing Operations Specialist to support the execution of our email and SMS marketing programs. This is a hands-on, execution-focused role responsible for building, QA’ing, and deploying CRM campaigns in Klaviyo.
This role reports directly to the Acquisition & Retention Lead and operates as an execution partner—translating the overarching CRM strategy and segmentation framework into precise, on-time campaign execution. The position is designed to ensure operational rigor, accuracy, and consistency across the email and SMS calendar.
Responsibilities
Campaign Build & Execution: Build, QA, and deploy email and SMS campaigns in Klaviyo.
Configure templates, content blocks, personalization, links, UTMs, and suppression rules for email campaigns.
Operational Excellence: Perform thorough QA checks, ensure accuracy for all content.
Maintain clean, organized campaign setups and manage execution backlogs within Klaviyo.
Manage CRM workflow and coordination.
Set up A/B tests as defined (subject lines, content, or send-time tests).
Required Qualifications
1–4 years of hands-on Klaviyo (or similar CRM tool) experience; this role is highly executional.
Experience building and deploying campaigns in a high-volume email and SMS environment.
Strong understanding of email and SMS best practices, deliverability fundamentals, and QA standards.
Working knowledge of HTML/CSS for email editing and troubleshooting.
Exceptional attention to detail with strong operational discipline.
Comfortable executing from briefs and adhering to established workflows.
Clear, reliable communicator capable of executing independently.
To apply – email your resume, cover letter, and any relevant links/attachments to Applications@sitkagear.com Subject line needs to include: Marketing Operations Specialist
Content Marketing Manager (Contract) - Bozeman
About the Role
Are you an experienced content marketing professional who loves collaborating to develop engaging content? Do you love to come up with creative solutions to engage an audience and meet business objectives? Then you may have just found your new favorite role! SITKA is hiring people who love to engage consumers with value-based messaging, compelling stories, and creative product experiences. We’re continuing to launch innovative products into the hunting and outdoor apparel space and need top talent to help us do it! The Content Marketing Manager (Contractor) is an individual contributor who will collaborate with internal and external partners to develop social media, blog, and other web content to engage the outdoor sportsman. Success in this role entails owning the success of organic social media and blog channels, the process for creating content for those channels, and the utilizing those channels to drive business results.
Simply put, this role needs someone who can excel at these three things:
Be a strategic driver for blog and social media - most of this work will be developing strategies and plans to achieve success in those owned channels. You’re the expert when it comes to engaging consumers with compelling content.
Be a project manager - when the content plan is in place, work with internal and external partners to develop content briefs and execute!
Be a data-driven, customer-focused marketer - use data and consumer insights to engage consumers, create effective content, then use more data to report on outcomes, optimize, iterate, and improve. Collaboration with Creative Production, SEO, CRM, Ecommerce, Product, and Analytics teams will also be critical to ensure all efforts drive the strongest consumer discovery and engagement. The candidate should have the ability to work in an always-evolving environment.
Responsibilities
Contribute to and execute the organic social media and blog strategies for Sitka.
Work closely with internal teams to develop and execute content designed to engage our consumers.
Brainstorm and develop creative content ideas with internal and external partners for integrated marketing campaigns.
Work with internal creative partners, external agencies, and specialized content partners to develop content in numerous formats (written, video, infographic, interactive, social, etc.).
Keep projects on target, on budget, and on time, ensuring quality deliverables that achieve stated business/marketing objectives. • Bring new ideas and projects to life on a regular basis – both short and long lead.
Use data and insights to continue to evolve content strategies.
Work with Marketing Leadership to establish and track KPIs and channel goals: traffic, engagements, impressions, etc.
Required Qualifications
1-5 years in content marketing, social media marketing, or related field.
Connection to, curiosity for, and understanding of the outdoor sportsman category and communities (specifically hunting and fishing).
Strong social media chops, understanding all available social channels and how to utilize them.
Compelling storyteller and visual communicator. • Excellent writing, editing, oral presentation, and diplomacy skills.
Strong project management and organizational skills.
Strong ability to work closely within a team structure and prioritize and manage time effectively.
Experience with social media execution and tracking tools (Sprout, Brandwatch, etc) and blog content management systems is a plus.
A problem-solver, self-starter, and creative thinker.
To apply – email your resume, cover letter, and any relevant links/attachments to Applications@sitkagear.com Subject line needs to include: Content Marketing Manager-Contract
SITKA Customer Service (Non-Associate) Seasonal
About the Role
SITKA Gear is hiring a seasonal customer service associate in our Bozeman, MT call center.
Responsibilities:
Provide prompt and accurate responses to calls and emails
Be the expert voice of the organization
Have a professional demeanor in all written and verbal communication
Identify customer’s needs, clarify information, research issues and provide solutions and/or alternatives
Troubleshoot and solve problems independently
Provide timely feedback to the organization regarding product or service failures or customer concerns
High attention to detail, accuracy and excellence in a very fast paced environment
Partner with other associates and cross-functional teams
Required Qualifications:
High school diploma or equivalent
Computer knowledge and skills, including MS Windows, Outlook, Word and Excel
At least one year customer service experience
Desired Qualifications (if applicable):
Previous SITKA Gear experience
Experience working with CRM Systems
Experience with Zendesk Platforms
What We Offer….
We believe in the strength of a diverse workforce and inclusive work environment. In support of our values and continued success we are proud of Associates around the world who support an inclusive environment, strive to reflect the diversity of the communities where we operate, and ensure all Associates and external partners are treated with fairness, dignity, and respect.
SITKA Atlanta Retail Openings
Retail Gear Guide (Non-Associate) Full-Time
About the Role:
We are looking for a Retail Gear Guide to join our team for the opening of our Atlanta store. You will provide customers with a premium experience and excellent customer service in an engaging and authentic way. You value the opportunity to help customers find the gear that supports their pursuit. In this role, you will report to the Store Manager.
This is not a remote position.
Located in Atlanta, GA.
General Job Duties:
Authentically engage with all customers to provide exceptional customer service and experience
Become a brand expert on all things SITKA
Actively participate in reaching sales and other KPI goals
Assist in inventory procedures including floor replenishment, third party orders, shipping, receiving, cycle counting, etc.
Uphold premium merchandising standards that create an exceptional customer experience
Execute store cleaning responsibilities
Provide an excellent checkout experience for all sales, returns and exchange transactions using POS
Assist with store events
Additional duties as assigned
Qualifications & Experience:
At least 1 year of customer service and/or retail experience preferred
Ability to effectively and accurately complete POS transactions
Ability to work in a fast-paced environment
Knowledge of outdoor gear preferred
Excellent sales and customer service skills
Must love outdoors, hunting knowledge preferred
Excellent verbal communication skills
Physical Requirements:
Stand for the duration of the shift
Move and process shipments
Ability to lift 45 lbs
Operate general office equipment (phones, computers etc.)
Perks:
65% discount on Sitka store merchandise
PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify
Referral Program Perks! Employees who refer a candidate who fully completes 250+ hours will receive a $50 Visa Gift Card Bonus.
Equal Employment Opportunity
Placers will recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.
Diversity and Inclusion Promise
Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.
SITKA Bozeman Retail Openings
SITKA Charlotte Retail Openings
SITKA Columbus Retail Openings
SITKA Dallas Retail Openings
SITKA Knoxville Retail Openings
Seasonal Gear Guide (Non-Associate) - Knoxville
About the Role:
We are looking for a Retail Gear Guide to join our team. You will provide customers with a premium experience and excellent customer service in an engaging and authentic way. You value the opportunity to help customers find the gear that supports their pursuit. In this role, you will report to the Store Manager.
This is not a remote position.
General Job Duties:
Authentically engage with all customers to provide exceptional customer service and experience
Become a brand expert on all things SITKA
Actively participate in reaching sales and other KPI goals
Assist in inventory procedures including floor replenishment, third party orders, shipping, receiving, cycle counting, etc.
Uphold premium merchandising standards that create an exceptional customer experience
Execute store cleaning responsibilities
Provide an excellent checkout experience for all sales, returns and exchange transactions using POS
Assist with store events
Additional duties as assigned
Qualifications & Experience:
At least 1 year of customer service and/or retail experience preferred
Ability to effectively and accurately complete POS transactions
Ability to work in a fast-paced environment
Knowledge of outdoor gear preferred
Excellent sales and customer service skills
Must love outdoors, hunting knowledge preferred
Excellent verbal communication skills
Physical Requirements:
Stand for the duration of the shift
Move and process shipments
Ability to lift 45 lbs
Operate general office equipment (phones, computers etc.)
Perks:
65% discount on Sitka store merchandise
PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify
Referral Program Perks! Employees who refer a candidate who fully completes 250+ hours will receive a $50 Visa Gift Card Bonus.
Equal Employment Opportunity
Placers will recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.
Diversity and Inclusion Promise
Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.
Retail Sales Lead - Knoxville
About the Role:
SITKA is seeking a Retail Store Sales Lead to join our team in our Knoxville, TN store. In this role, you will report to the Store Manager. You will provide leadership support and direction to the store team and successfully execute company strategies. You will help coach and motivate a team of brand advocates who in turn will provide a premium customer experience. You drive store profitability by upholding store operational and visual merchandising standards. You have a customer first mindset, and thrive in fast-paced, ever-changing entrepreneurial environments.
Responsibilities:
Model brand service standards to help drive excellent customer experience
Coach the store team on SITKA standard of customer service, brand identify, product, and operations
Create and support a culture of customer engagement amongst your team
Provide a timely response to daily, weekly, and monthly tasks assigned by Assistant Store Manager and Store Manager
Ensure timely execution of distributed goals and tasks assigned to the sales staff
Execute opening and closing procedures
Become a brand expert on all things SITKA
Assist in inventory procedures, allocation, and replenishment, third party orders, shipping, receiving, cycle counting etc.
Work with the Visual Merchandiser to uphold merchandising standards to create an appealing in-store experience
Maintain cleanliness of the store by executing and upholding cleaning standards
Operate the POS to complete all sales, returns and exchange transactions effectively and accurately
Assist with store events
Required Qualifications:
Positive attitude that goes above and beyond for customers.
1+ years of customer service and/or retail experience preferred.
Previous retail knowledge (POS, Inventory, customer service, and sales) preferred.
Ability to work in a fast-paced environment.
Knowledge of outdoor gear preferred.
Must love outdoors, hunting knowledge preferred.
Full Time Availability
Physical Requirements:
Stand for the duration of the shift.
Move and process shipments.
Ability to lift 45 lbs.
Operate general office equipment (phones, computers etc.)
Benefits:
Employee discount!
Working with a passionate crew of outdoors enthusiasts
Medical, Dental, Vision, Term Life and Short-Term Disability options available
SITKA Mall of America Retail Openings
SITKA Maple Grove Retail Openings
SITKA Vernon Hills Retail Openings
It Works, Guaranteed
We stand behind every product we make. If you are not satisfied with your gear at the time you receive them, please send them back. Damage due to wear and tear will be repaired at a reasonable cost.
Our Retailers
Seeing is believing. Visit your authorized SITKA retailer to experience SITKA gear first hand and see how our complete systems can transform your hunting experience in any region, weather or terrain.
Expert Support
How can we help? From support with your order, to product questions, to help with your packing list for the hunt of your dreams, you have access to our entire team and vast network of expert guides.