455 Legends Place, Suite 850
Atlanta, GA 30339
(470) 890-2737
Monday - Thursday: 11am - 7pm
Friday - Saturday: 11am - 8pm
Sunday: 11am - 6pm
Visit us at The Battery Atlanta, the city’s premier game day destination. Whether you’re there to catch nine innings or just eating and shopping, drop by our Atlanta hunting store to explore our premier products in person, catch special live events, and drop off old gear in need of repairs.
About the Role: Sitka is looking for a Retail Gear Guide to join our team for the opening of our Atlanta, Georgia store. You will provide customers with a premium experience and excellent customer service in an engaging and authentic way. You value the opportunity to help customers find the gear that supports their pursuit. In this role, you will report to the Store Manager.
This is not a remote position. This is a contract position located in Atlanta, GA
General Job Duties:
Authentically engage with all customers to provide exceptional customer service and experience
Become a brand expert on all things SITKA
Actively participate in reaching sales and other KPI goals
Assist in inventory procedures including floor replenishment, third party orders, shipping, receiving, cycle counting, etc.
Uphold premium merchandising standards that create an exceptional customer experience
Execute store cleaning responsibilities
Provide an excellent checkout experience for all sales, returns and exchange transactions using POS
Assist with store events
Additional duties as assigned
Qualifications & Experience:
At least 1 year of customer service and/or retail experience preferred
Ability to effectively and accurately complete POS transactions
Ability to work in a fast-paced environment
Knowledge of outdoor gear preferred
Excellent sales and customer service skills
Must love outdoors, hunting knowledge preferred
Excellent verbal communication skills
Physical Requirements:
Stand for the duration of the shift
Move and process shipments
Ability to lift 45 lbs
Operate general office equipment (phones, computers etc.)
Perks:
Unparalleled employee discount
PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify
Referral Program Perks! Employees who refer a candidate who fully completes 250+ hours will receive a $50 Visa Gift Card Bonus.
Equal Employment Opportunity
Placers will recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.
Diversity and Inclusion Promise
Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.
About the Role: Sitka is looking for a Retail Gear Guide to join our team for the opening of our Atlanta, Georgia store. You will provide customers with a premium experience and excellent customer service in an engaging and authentic way. You value the opportunity to help customers find the gear that supports their pursuit. In this role, you will report to the Store Manager.
This is not a remote position. This is a contract position located in Atlanta, GA
General Job Duties:
Authentically engage with all customers to provide exceptional customer service and experience
Become a brand expert on all things SITKA
Actively participate in reaching sales and other KPI goals
Assist in inventory procedures including floor replenishment, third party orders, shipping, receiving, cycle counting, etc.
Uphold premium merchandising standards that create an exceptional customer experience
Execute store cleaning responsibilities
Provide an excellent checkout experience for all sales, returns and exchange transactions using POS
Assist with store events
Additional duties as assigned
Qualifications & Experience:
At least 1 year of customer service and/or retail experience preferred
Ability to effectively and accurately complete POS transactions
Ability to work in a fast-paced environment
Knowledge of outdoor gear preferred
Excellent sales and customer service skills
Must love outdoors, hunting knowledge preferred
Excellent verbal communication skills
Physical Requirements:
Stand for the duration of the shift
Move and process shipments
Ability to lift 45 lbs
Operate general office equipment (phones, computers etc.)
Perks:
Unparalleled employee discount
PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify
Referral Program Perks! Employees who refer a candidate who fully completes 250+ hours will receive a $50 Visa Gift Card Bonus.
Equal Employment Opportunity
Placers will recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.
Diversity and Inclusion Promise
Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.
Refunds must be initiated within 30 days of the original purchase date. Only items purchased directly through sitkagear.com can be refunded through our website.
Each product must be in new and unused condition with the original hang tags attached. Underwear cannot be returned.
Refunds will be credited to the original credit/debit card used at the time of purchase.
Please keep in mind that during peak seasons, refunds can take up to 3 weeks to complete once we receive your product.
Exchanges must be initiated within 30 days of the original purchase date. Only items purchased directly through sitkagear.com can be exchanged through our website or at one of our SITKA retail stores.
Exchanges can be made for a different size of the purchased item. Each product must be in new and unused condition with the original hang tags attached. Exchanges cannot be done for a different item or colorway. Underwear cannot be exchanged.
An item can be exchanged one time. After that, it is only available to return for a refund.
Please keep in mind that during peak seasons, online exchanges can take up to 3 weeks to complete once we receive your product. If you need it faster than this, we recommend returning for a refund and purchasing the correct size, or exchanging in-store.
We will only begin the repair after you have approved the cost.
What may be able to be repaired: Burns, tears, cuts, punctures, sun fading, excessive abrasion, accidental damage and/or neglect, and any other failures, including zippers, due to improper fit, care, storage, or use.
Unwashed garments will not be repaired. Please be sure to empty all pockets of everything, including ammunition, liquids, sharp objects, personal effects, etc.
Depending on the time of year, damage, amount and/or type of work required, our repair process may take an average of 4 to 8 weeks.
If the damage is deemed to be caused by a defect in manufacturing, we will, at our discretion, repair or replace the item at no cost to you. For online orders, all warranties receive a pre-paid shipping label from FedEx within 1 to 2 business days. All garments sent in for any Warranty work must be clean.
What Is Covered Under Warranty: Zipper malfunctions, snap failures, seam stitch failures, seam tape failures, delamination, and GORE-TEX failures through the intended use of the product with proper care.
Without a receipt, at this time we can offer exchanges or refunds for items purchased in-store. We are unable to offer refunds for online purchases, but we can exchange items or set up a return for any online purchase.
Yes, all our stores are equipped with fitting rooms.
No, we do not have equipment rentals at this time.
Yes, we have plenty of on-site parking available to our customers.
Yes, we offer active-duty military and veteran discounts. You can apply for the discount program at https://www.sitkagear.com/military-discount, and we honor that discount in all SITKA retail stores.