About the Role: SITKA is seeking a Retail Store Sales Lead to join our team in our Dallas, TX store. In this role, you will report to the Store Manager. You will provide leadership support and direction to the store team and successfully execute company strategies. You will help coach and motivate a team of brand advocates who in turn will provide a premium customer experience. You drive store profitability by upholding store operational and visual merchandising standards. You have a customer first mindset, and thrive in fast-paced, ever-changing entrepreneurial environments.

This is not a remote position. This is a contract position located in Dallas, TX

General Job Duties:

• Model brand service standards to help drive excellent customer experience

• Coach the store team on SITKA standard of customer service, brand identify, product, and operations

• Create and support a culture of customer engagement amongst your team

• Provide a timely response to daily, weekly, and monthly tasks assigned by Assistant Store Manager and Store Manager

• Ensure timely execution of distributed goals and tasks assigned to the sales staff

• Execute opening and closing procedures

• Become a brand expert on all things SITKA

• Assist in inventory procedures, allocation, and replenishment, third party orders, shipping, receiving, cycle counting etc.

• Work with the Visual Merchandiser to uphold merchandising standards to create an appealing in-store experience

• Maintain cleanliness of the store by executing and upholding cleaning standards

• Operate the POS to complete all sales, returns and exchange transactions effectively and accurately

• Assist with store events

Qualifications & Experience:

• Positive attitude that goes above and beyond for customers.

• 1+ years of customer service and/or retail experience preferred.

• Previous retail knowledge (POS, Inventory, customer service, and sales) preferred.

• Ability to work in a fast-paced environment.

• Knowledge of outdoor gear preferred.

• Must love outdoors, hunting knowledge preferred.

Physical Requirements:

• Stand for the duration of the shift

• Move and process shipments

• Ability to lift 45 lbs

• Operate general office equipment (phones, computers etc.)

Perks:

• Employee discount!

• Working with a passionate crew of outdoors enthusiasts

Equal Employment Opportunity

Placers will recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.

Diversity and Inclusion Promise

Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.

About the Role: SITKA Gear is looking for a part-time Retail Gear Guide to join our team at the Dallas, Texas store. In this role, you will provide customers with a premium experience and excellent customer service in an engaging and authentic way. You value the opportunity to help customers find the gear that supports their pursuit. In this role, you will report to the Store Manager.

This is not a remote position. This is a contract position located in Dallas, TX

General Job Duties:

• Authentically engage with all customers to provide exceptional customer service and experience

• Become a brand expert on all things SITKA

• Actively participate in reaching sales and other KPI goals

• Assist in inventory procedures including floor replenishment, third party orders, shipping, receiving, cycle counting, etc.

• Uphold premium merchandising standards that create an exceptional customer experience

• Execute store cleaning responsibilities

• Provide an excellent checkout experience for all sales, returns and exchange transactions using POS

• Assist with store events

• Additional duties as assigned

Qualifications & Experience:

• At least 1 year of customer service and/or retail experience preferred

• Ability to effectively and accurately complete POS transactions

• Ability to work in a fast-paced environment

• Knowledge of outdoor gear preferred

• Excellent sales and customer service skills

• Must love outdoors, hunting knowledge preferred

• Excellent verbal communication skills

Physical Requirements:

• Stand for the duration of the shift

• Move and process shipments

• Ability to lift 45 lbs

• Operate general office equipment (phones, computers etc.)

Perks:

• Unparalleled employee discount

• PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify

• Referral Program Perks! Employees who refer a candidate who fully completes 250+ hours will receive a $50 Visa Gift Card Bonus.

Equal Employment Opportunity

Placers will recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.

Diversity and Inclusion Promise

Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.

The Retail Marketing Coordinator will play a key role in driving foot traffic to our retail brand store(s) by developing and executing innovative strategies. This individual will be responsible for increasing brand awareness, driving store traffic, customer engagement, and in-store sales through events and corporate sales orders. The Retail Marketing Coordinator will work closely with store management, the marketing team and external partners to deliver impactful campaigns and events that attract both new and repeat customers. In this role, they will be responsible for strategizing and executing retail marketing, driving store traffic and building relationships in the community. In addition, they are also responsible for leading the sales floor and making sure that we always present our brand stores in their best image. This individual works in partnership with the Inventory Lead and Sales Lead in store to ensure that the entire leadership team is speaking to one vision in store. While they will operate from the place of community and marketing, they will need to ensure always that the needs of the sales floor come first. This role combines marketing expertise with hands-on leadership in managing the day-to-day operations of the sales floor. The individual will collaborate with store management to execute marketing initiatives while leading a team to provide exceptional service and meet sales goals. This role is based in store and will typically support one store at a time. This is not a remote position. This is a contract position. Located in Dallas, TX.

Key Responsibilities

1. Sales Floor Leadership

• Supervise Sales Associates:

  Lead, motivate, and coach sales associates to ensure high levels of customer service, product knowledge, and sales performance.

• Drive Sales Targets:

  Ensure the team meets daily, weekly, and monthly sales goals through proactive coaching, role modeling, and adjusting sales strategies based on traffic patterns and customer needs.

• Optimize Store Layout and Visual Merchandising:

  Collaborate with store management to optimize product displays and store layout to increase customer engagement and conversion rates

  .

• Customer Experience Management:

  Ensure that all customers receive a positive, memorable experience by providing hands- on leadership on the sales floor, resolving escalating issues, and implementing customer feedback improvements.

• Monitor and Report Sales Metrics:

  Track and analyze sales performance, foot traffic, and customer conversion rates. Provide regular updates to store management and make real-time adjustments to team strategies as needed. 2. Marketing Strategy & Execution

• Implement Localized Marketing Campaigns:

• Work closely with the marketing team to execute store- level marketing initiatives that drive foot traffic, including local promotions and seasonal campaigns.

• Promotions & In-Store Events:

  Lead the planning and execution of in-store promotions and events designed to attract new customers and engage existing ones.

• Coordinate Marketing Materials:

  Ensure that all in-store marketing materials (signage, promotional items, etc.) align with the current campaigns and reflect the brands messaging and values. The Lead will be responsible for the creation of any in store marketing needs and any other events necessities.

• Community Engagement:

  Build and foster relationships with local businesses, community organizations,

  news outlets,

  and influencers to promote the store and drive collaboration on local events or sponsorship opportunities.

• Collaborate on Brand Initiatives:

  Work in collaboration with the brand team to ensure that all marketing materials align with the company’s identity, values, and retail goals.

• Corporate Sales:

  Each Community Lead will be assigned a corporate sales goal for their individual market. They will be responsible for driving sales through their partnerships to fulfill this sales goal outside of the events hosted in store.

1. Operational Excellence

• Oversee Store Operations:

  Assist with daily operations including opening/closing procedures, inventory management, and cash handling to ensure smooth business operations.

• Manage Budget:

  Partner with the Store Manager on overseeing the marketing budget allocated for your door and ensuring cost-effective spending on all campaigns and promotions.

• Training & Development:

  Provide ongoing training and development opportunities for sales staff, ensuring they are equipped to deliver excellent service and understand the products, promotions, and upselling opportunities.

• Manage Customer Feedback:

  Act as the primary contact for customer inquiries, issues, and feedback, resolving concerns swiftly and using insights to inform future sales strategies.

1. Collaboration & Leadership

• Work with Store Manager:

  Collaborate closely with the Store Manager to ensure that marketing and sales efforts are aligned with the store’s overall business objectives.

• Lead by Example:

  Demonstrate a hands-on, customer-first approach and model best practices in customer service, sales techniques, and operational tasks.

• Team Motivation:

  Inspire the team with a focus on creating a high-energy, customer-focused sales floor that is aligned with company goals.

Qualifications & Experience:

• 3+ years’ experience in marketing and/or event planning

• Ability to thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times

• Passion for and understanding of hunting, the outdoors, and the culture around it

• Strong interpersonal skills and the proven ability to coordinate with internal and external partners simultaneously resulting in highly positive relationships

• Effective project management skills and experience allowing for the execution of multiple competing priorities

• Social media management experience preferred but not required

• Photography experience a plus but not required

• Experience as a retail store key holder preferred

Physical Requirements:

• Stand for the duration of the shift

• Ability to lift 50 lbs.

• Operate general office equipment (phones, computers etc.)

With a team of passionate staffing experts, high-powered hiring tools, and a wide network of clients and positions, when businesses need talent and job seekers are searching for the perfect opportunity, they turn to Placers. With Placers, you'll never be “just another resume”. Placers values everyone. We like you the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. From day one, we’re invested in your success and work closely with you to understand your unique goals. We are committed to being a consultant to business and a coach to the workforce by not settling for “good enough” and ensuring you are receiving Nth degree service! If you’re a job seeker, apply today, and allow us to ignite the spark between businesses and next-level talent!Perks:

• Company culture unlike any other. It’s an environment in which highly motivated people thrive and where you are able to bring your unique talents and diverse perspectives to problem-solve and collectively get work done.

• Placers offers PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify

• Referral Program Perks! Employees who refer a candidate to Placers that fully complete 250+ hours will receive a $50 Visa Gift Card Bonus.

Equal Employment OpportunityPlacers will recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to the individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.Diversity and Inclusion PromisePlacers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.