*LOG IN OR CREATE AN ACCOUNT BEFORE CLICKING 'START A REPAIR'
OUR WADER WARRANTY
We make our fishing and hunting waders as durable as possible, but the wild is an unforgiving place. That’s why we stand behind our gear with our wader warranty and repair policy. If you ever have any issues due to a manufacturing defect, we’ll repair or replace your gear for free. We also repair damage due to normal wear and tear for a reasonable fee, so you can get back into the field or onto the water with confidence.
WHAT’S COVERED UNDER WARRANTY?
• Zipper malfunction
• Snap closure failures
• Seam stitching and taping failures
• Premature Delamination
• GORE-TEX® defects that occurred through the intended use of the product with proper care
WHAT TYPE OF DAMAGE CAN WE REPAIR?
• Boot damage (including boot replacement)
• Leaks, tears & punctures
• Seam, stitching & zipper failures
• Suspender tailoring & replacement
We also offer an End of Season Service where we do a full inspection and complete any needed repairs so you have total peace of mind heading into the next season.
OUR END OF SEASON SERVICE
We also offer an End of Season Service where we do a full inspection and complete any needed repairs so you have total peace of mind heading into the next season.
WHY SHOULD YOU CLEAN YOUR WADERS?
Regularly cleaning and maintaining your waders improves breathability, maintains waterproof performance, and helps your waders last longer.
HOW TO WASH YOUR WADERS?
Be sure to clean your waders throughout the season. We recommend washing after every outing, especially when hunting or fishing in mud, clay, or saltwater (even a simple hose-down is better than nothing). When possible, complete the steps below to prolong the life of your waders and enjoy maximum performance.
• Hose or brush off excess dirt and debris.
• Fill your bathtub with warm water. Add in a liquid detergent that’s specifically designed for technical garments, such as Grangers Performance Wash.
• Lay waders flat in the bathtub and scrub with a soft bristle brush inside and outside of waders.
• Rinse off waders and hang upside down.
• While the waders are still damp, apply a spray on Durable Water Repellent treatment, such as Grangers Performance Repel Plus. For best results, dry with a blow dryer on a medium setting waving about 6 to 8 inches above the garment. NOTE: Applying heat too closely or for too long can damage fabric.
• Dry waders completely by hanging upside down from the boots. Do not store damp or wet, or mildew buildup could damage fabric.
• POST-SEASON WADER CARE TIPS
HOW TO MAINTAIN WADER ZIPPERS?
• Place a little dab of zipper lube on both sides near the closing end of the zipper
• Open and close a few times in order to fully distribute zipper lube along the teeth
• A little goes a long way—be sure to wipe off excess or else it will collect dirt
• Continue to lubricate when the zipper gets stiff or before storing your hunting waders at the end of the season
• Store with the zipper closed in order to reduce strain
WHAT IF I’M HUNTING OR FISHING IN SALTWATER?
If you hunt or fish in brackish or saltwater, we highly recommend completely hosing off your waders after each use.
HOW TO STORE YOUR WADERS
Before storing your waders at the end of the season, be sure to thoroughly clean and dry them first to prevent damage to the fabric and mildew buildup. Find more hunting gear storage tips here.
WHAT CAN I FIX IN THE FIELD?
Pinhole leaks, small tears, and punctures don’t need to keep you out of the hunt or restrict you to shore. You can easily repair these issues with a GORE-TEX Wader Repair Kit and keep your gear going until the end of the season. Once the season’s over, send your wader to us and we’ll perform a permanent fix. Learn more about home wader repair in this video.
HOW TO PATCH RIPS & STAY IN THE HUNT
https://www.youtube.com/watch?v=TZI9aQramFw
BEST WADER CARE PRODUCTS
Complete Cleaning Kit: Grangers Clothing Care Kit
For In-Field & At-Home Repairs: GORE-TEX Patch & Repair Kit
Cleans & Restores Water-Repellency: Grangers Wash + Repel 2 in 1
Technical Gear Wash Concentrate: Grangers Performance Wash
Revives Water-Repellency: Grangers Performance Repel Plus
INSTRUCTIONS
• First, you’ll need to log in to your SITKA account or create one
• Click ‘START A REPAIR’
• Once submitted, you’ll receive a pre-paid FedEx shipping label within 48 hours. Be sure to clean and dry your waders before shipping! Do your best to send them to us early so you’ll have them when you need them and don’t wait until a week before the season starts to send them in.
After we assess your items, we’ll let you know if the damage is covered under our warranty.
• Eligible warranty items will be shipped back to you at no cost after repair within 6-8 weeks of arrival.
• If your issue is not covered under our warranty, we will have you approve the cost before beginning the repair. You will be responsible for return shipping fees.
HOW MUCH DO WADER REPAIRS COST?
The following rates do not include shipping fees.
• Depending on Severity: Tears/Patched/Pinholes // $30 - $70
• Boot Replacement due to wear // $100 - $120
• Suspender Replacement due to wear // $40
• End of Season Service* // $125 // Complete inspection service includes: Pressure test, pinhole leak identification (first 4 patches are free), and boot leak identification
*End of Season Servicing fee is for testing and damage identification. If we discover an issue covered by warranty, you’ll only be charged for the original End of Season Servicing fee. You will NOT be charged for the warranty repair and return shipping. If your issue is NOT covered under our warranty, we’ll contact you to approve the cost before we do the repair and you’ll also be charged for return shipping.
How long should a pair of waders last?
How long your waders last depends on a number of different factors, including how often you use them, the type of terrain you hunt or fish in, and how hard you use them, among others. We designed our SITKA waders to be extremely durable and totally repairable, meaning that with proper care and regular maintenance, your waders should last you for several seasons.
Do SITKA waders have a lifetime warranty?
SITKA Gear is designed to be used and to perform in the field. We guarantee the workmanship and integrity of each SITKA product for its Practical Product Lifespan. We define this as the usual and customary wearable life of the product. SITKA’s warranty is not transferable.
We will cover zipper malfunctions, snap failures, seam stitch failures, seam tape failures, premature delamination, and GORE-TEX failures through the intended use of the product with proper care. Wear and tear may be repaired at a reasonable cost which will be invoiced to the owner. SITKA Gear will use reasonable discretion to determine the validity of warranty claims.
FISH WADERS:
SITKA Fish Waders are designed with a Practical Product Lifespan, depending on frequency of use, environment, and product care.
Within 365 Days of Purchase
• Repairs or replacements for qualifying issues are covered at no cost.
• Valid proof of purchase is required.
• Manufacturing defects will be repaired or replaced at SITKA’s discretion.
Beyond 365 Days
• Repairs remain available for the life of the product.
• Repair costs will not exceed $100.
• If a product cannot be repaired, replacement options may be offered at SITKA’s discretion. Manufacturing defects will be repaired or replaced at SITKA’s discretion.
HUNT WADERS:
SITKA Hunt Waders are designed with a Practical Product Lifespan, depending on frequency of use, terrain, and product care.
Within 365 Days of Purchase
• Repair costs will not exceed $150.
• Valid proof of purchase is required.
• Manufacturing defects will be repaired or replaced at SITKA’s discretion.
Beyond 365 Days
• Repair and replacement options will be evaluated on a case-by-case basis.
• Our team will work to determine the best path forward based on the condition and age of the product.
• Manufacturing defects will be repaired or replaced at SITKA’s discretion.
Does SITKA repair waders for free?
If you ever have any issues due to a manufacturing defect, we’ll repair or replace your gear for free. We also repair damage due to normal wear and tear for a reasonable fee.
How long does repair take?
Items will be shipped back to you at no cost after repair within 6-8 weeks of arrival, if not sooner.
How to repair fishing waders?
Pinhole leaks, small tears, and punctures don’t need to restrict you to shore. You can easily repair these issues with a GORE-TEX Wader Repair Kit and keep your gear going until the end of the season. Once the season’s over, send your wader to us and we’ll perform a permanent fix. Learn more about home wader repair in this video.
How do I claim on my warranty?
• First, you’ll need to log in to your SITKA account or create one
• Click ‘START A REPAIR’
Follow the instructions from there and we’ll get you back in the field as quickly as possible.
Can I claim warranty without a receipt?
For wader warranty claims, we do require proof of purchase to determine premature wear of the product to cover certain repair costs. Manufacturing defects will be repaired or replaced at SITKA’s discretion, regardless of proof of purchase.
