Currently, all orders, regardless of shipping method, are
subject to 3-5 business days for processing. Learn More>
Step 1
Find Recent Order
To locate Products for Refund/Exchange

Find Recent Order

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Did you use Guest Checkout?

If so, please be sure to carefully identify the product(s) you are exchanging on the following page.

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In the case of refunds, we will credit the original credit card used for the returned item(s) upon receipt.

Didn't buy your product from SITKAgear.com?

If you are looking to exchange a SITKA Gear product that was not purchased from SITKAgear.com you may do so as long as the product was purchased from an authorized SITKA Gear retailer. Exchanges may only be made for the same product in a different size or color. Exchanges are subject to product availability. The product(s) must be in new condition and unused. Upon receipt, if it is determined that the garment does NOT meet the standards; such as discontinued item, or used and dirty, the item will be returned without resolve. You may only submit a product for refund if purchased from SITKAgear.com.

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Don't know which product you have?

If you are unable to identify your product please contact SITKA Gear Customer Service at 877-748-5247 (877-SITKA-GR). One of our representatives will be able to assist you in determining the product in question. Once the product has been identified you will be able to complete the exchange process.