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Warranties & Repairs

While SITKA Gear is built to be tough, it is not invincible. It will be put to the test, encountering tree limbs, barbed wire, rocks, and other conditions that may harm or damage the gear. We will try to repair damage caused by normal wear and tear or accidents, such as tears or punctures, at a reasonable cost. We will only begin the repair after you have approved the cost.

If the damage is deemed to be caused by a defect in manufacturing, we will, at our discretion, repair or replace the item at no cost to you. All warranties receive a pre-paid shipping label from FedEx within 1 to 2 business days.

All garments sent in for Warranty or Repair must be clean. Unwashed garments will be returned to you without a resolution of your claim. Please be sure to empty all pockets of ammunition, liquids, sharp objects, personal effects, etc.

Warranties & Repairs

Our Warranty and Repair process will identify a defect versus normal wear and tear. If you would like an estimate before submitting a non-warrantied repair, you can contact us at 877-748-5247 to discuss your situation.

Start Your Warranty or Repair

Delta Waders

Delta Waders are covered under the SITKA Gear Warranty, and every component is serviceable. Information and instructions for wader warranty, service, and maintenance can be found through the link below.

Delta Wader Service Information
 
 

Due to COVID-19, our repair process currently takes an average of 6 to 8 weeks, depending on the damage and amount and/or type of work required.

If additional information is needed regarding our Returns or Exchange process, please click here or visit our FAQ.

We're Here to Help

Our customer service team is standing by to help you find the right gear

SITKA Gear Customer Service

Call or email us


CUSTOMER SERVICE HOURS:


Mon-Fri 7am - 5pm MST
 


PHONE:


877-748-5247 (877-SITKA-GR)
 


EMAIL:


customerservice@sitkagear.com

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