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While SITKA Gear is built to be tough, it is not invincible.

Warranties & Repairs

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While SITKA Gear is built to be tough, it is not invincible...

Your garment will be put to the test, encountering tree limbs, barbed wire, rocks, and other conditions that may harm or damage the gear. We will try to repair damage caused by normal wear and tear or accidents, such as rips or punctures, at a reasonable cost. We will only begin the repair after you have approved the cost.

If the damage is deemed to be caused by a defect in manufacturing, we will, at our discretion, repair or replace the item at no cost to you. All warranties receive a pre-paid shipping label from FedEx within 1 to 2 business days. All garments sent in for Warranty or Repair must be clean. 

Unwashed garments will be returned to you without a resolution of your claim. Please be sure to empty all pockets of ammunition, liquids, sharp objects, personal effects, etc.

Due to COVID-19, our repair process currently takes an average of 6 to 8 weeks, depending on the damage and amount and/or type of work required.

If additional information is needed regarding our Warrenty or Exchange process, please click here.

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SITKA GEAR CUSTOMER SERVICE

 
CUSTOMER SERVICE HOURS
Monday - Friday, 7am - 5pm MST

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